A solid and reliable support network is vital in helping someone with a mental illness to cope and eventually recover, but being a source of support for them is really tough. It is difficult to know what to do or what to say to them, because half the time, they don’t even know what they need themselves! The type of support does vary from person to person, but here are some things that everyone can do, to help support someone on their mental health journey:
Educate yourself. This is probably the most important thing you can do; how do you know how to support that person, if you don’t even know what is it they’re dealing with on a daily basis? By learning about their illness, you can begin to understand and empathise more about their struggles, learn the symptoms to keep an eye out for and detect more easily when they are struggling, so you can step in to help quicker. Mind is a mental health charity and has a whole section on their website with information on the different types of mental health problems. For each illness, they explain what the illness is, its causes, treatment and even gives guidance for family and friends. These resources give a general overview of each condition, but everyone experiences a mental illness differently. So if your friend or loved one is willing to talk about theirs, I personally believe that asking them to explain their personal situation to you, is the best way to learn about their illness, as you know specifically what it is that they are going through.
Find out what support they need. As I’ve said, everyone will have different experiences on their mental health journey, so even with support, it is not ‘one size fits all’; what will help for one person, may have the opposite effect for another. So the best thing you can do is to ask your friend or loved one what helps them. Now, we don’t even have all the answers when it comes to our mental illness, so the person may not actually know themselves what it is they need or what help they want. I’m always learning more about my mental health, what helps and what doesn’t, every day of my own personal journey, and I’m always finding that what worked one day, doesn’t necessarily work all the time. In this situation, you just need to be understanding and patient. We know it’s frustrating, we get unbelievably frustrated by this too! But by keep checking in with them and asking them what they need in that moment instead of just guessing, makes them feel more in control of their mental illness and lets them know that you really are there to help them.
Be present. There have been a few times when someone has asked me how I’m doing, but while I’m still answering them, they’ve started to look around the room, look at their phone or start talking over me. I know it’s easy to get distracted- I’m guilty of this too- but it is really important that if you’re going to have a chat with them about how they’re doing, you need to stay present and really listen to what they’re saying. When you start looking at other things, it feels like you’re looking for something better to focus on, like we’re boring you, like you don’t actually care about what we have to say, and as our self-esteem and confidence is already on the floor, this just damages it even more. It takes a lot to open up about mental illness. I still really struggle to talk during the bad days, so when I do and it goes badly, it really knocks my confidence, causes me to revert back into myself and makes me never want to open up again. Also, there might end up being a few pauses where they’re trying to find the right words or, like me, even just struggling to talk about it full stop. If this happens, don’t jump in straight away; you need to allow them the time to talk about things at their own pace.
Keep in touch. This is really basic, but can be so powerful. A simple text message, just to check in on them, can go a really long way, especially if that person has started to withdraw. Our mental illness lies to us all the time and basically tries to turn us against those close to us; it has more power if it makes us feel isolated and alone. But by keeping in touch, it just gives them a little reminder that you are actually still there for them and are thinking of them. Going a step further and sending them empowering messages can also help to boost their confidence, self-worth and mood. Reminding them of their strengths, their skills, how capable they are to get through this, how strong they are, how amazing they are doing, how far they’ve come…just hearing that you believe in them can be so powerful in cutting through the self-derogatory noise in their head. Reminding them of what they mean to you encourages them to keep battling through the dark times, as it makes them aware that there actually are people who truly care about them. Also, please keep inviting them to things. In the age of social media, this is even more important. I can’t tell you how many times I have gone onto Facebook or Instagram and got really upset, because I’ve seen my friends are out, but I never got an invite. It’s even more ridiculous because I know I would have declined their offer, but it still would have been nice to have been invited. We know we are flaky and we know there’s certain events that we will definitely say no to; we know you know this too (this is all starting to get a bit Phoebe vs Monica in Friends now!). But inviting them along will make them feel included, like you still see them as part of the friendship group and stops them from feeling even more isolated.
Accept that you can’t fix them. We know you mean well and your intentions are good, but you can’t magically ‘fix’ us. You want to help your friend or loved one to be better so badly, that you end up trying to solve all their problems and come across as though you have all these quick and easy answers. In your eagerness, you might even end up saying the completely wrong thing as well, making matters worse for them. If I had a pound for every time someone has said to me ‘well, just don’t think like that, think more positively’ or ‘just think happy thoughts’, I would be living on my own island right now. If this actually worked, we’d all be bloody cured. It is also really unhelpful to be telling them what they should or should not be doing to make them feel better. Someone else you know might have been able to do more chores or get out the house every day, and this might have aided their recovery. But that isn’t the case for everyone. Some days, it’s a massive hurdle to just get out of bed, so putting pressure on them to do more could end up being more detrimental to their mental wellbeing. There is no quick fix to make your friend or loved one better and comments like those above, are harmful. Personally, it makes me feel as though my friend/relative just does not understand what I’m going through at all, which then puts up even more of a barrier. Just being there for and listening to them, without judgement, speaks absolute volumes and will mean the world to them. Recovering from a mental illness is a long and bumpy road; we just need your help in staying on track.
Remind them of the importance of self-care. Self-care feels pretty icky to most people, but for those with mental illness, it completely contradicts all the thoughts and feelings we have about ourselves daily, which is why it often ends up falling by the wayside. When I hit a rough patch, even the basics like bathing, cleaning my teeth or washing my hair, go out the window. I feel so low about life and about myself, I just think ‘what’s the point in doing anything?’. If you know they’re struggling, they’ve been taking on too much and they haven’t been looking after themselves properly, remind them to take some time out for themselves. You could send them a quick message and prompt them to watch their favourite TV show or film, read a book or take a long, relaxing bath. You pop round and make them a nice, hot cuppa or offer to help with chores, so they can take a break. You could take them out for a country walk (you can leave the lead at home though) or plan a fun, chilled day out. Self-care is different for everyone, so absolutely anything goes, just as long as it is something that makes them happy, that they enjoy and that nourishes and recharges them.
Just ‘be’ with them. This is a difficult one for me to explain, so try and bear with me. Living with a mental illness is exhausting. I find socialising really draining, as I’m constantly trying to concentrate on and contribute to the conversation, while my head is so full of noise. Even though I actually want to be spending time with friends and family, I end up just shutting myself away, simply because I don’t have the energy to even keep up with a chat. At these times, I just need the company, for someone to just sit and ‘be’ with me. So if your friend wants to meet up, but doesn’t have the energy to properly socialise, invite them round or go round theirs for a film night, take them for a drive or sit and watch TV with them instead. You might be sat in silence the whole time, as they really might not be up to talking about anything, but they will really appreciate the fact you are there.
Allow them to feel how they feel. There are times when I have a full on, emotional meltdown, but when someone asks me what the matter is, I have absolutely no clue what I’m crying about (this is more of a regular occurrence these days than I care to admit). This is unfortunately part and parcel of mental ill health; we get emotional and sometimes for the life of us, can’t fathom out why, we just are. The best thing you can do for your friend or loved one in this situation, is to simply let them feel how they feel. If they feel like crying, then let them cry. Telling them ‘don’t cry’ or ‘there’s no need to cry’, just invalidates their feelings and can make them feel embarrassed or ashamed of how they’re feeling. Instead, just sit with them, offer them a hug and tell them it’s ok for them to cry, to not be ok and to feel this way, and that you will be there to help them through it.
Establish boundaries. This is important for both parties involved, as it sets what support your friend or loved one can expect from you, while ensuring your own mental and physical wellbeing at the same time. If you are offering your support to them, you need to be clear and honest about what you can and cannot do, and also when you are able to commit to this. Don’t say to them ‘you know you can call or text me at any time’ or ‘if you ever need anything, you know where I am’, if you don’t sincerely mean it. When they do take you up this offer and you’re not there for them, it can then stop them from reaching out for help in future. On the flip side of this, it is also really important for you that these boundaries are in place, so that you don’t burn yourself out. You are only human, you cannot support your friend or loved one with everything or all the time and you shouldn’t be expected to either. It is just as important to take some time out to look after yourself too. By letting them know your limits, they will be clear about what they can expect from you and vice versa.
However you choose to give your support, just know that it truly is a gift to those suffering from mental ill health, and could even be a lifeline for them. The important thing is that you are showing you will always be there for them and that you will always care about them. You are not going to get it right every time, but your support doesn’t have to be perfect for it to make a difference; your friend or loved one will just appreciate the fact that you are making an effort to help them. They might not be able to tell you at the time how amazing and wonderful you are for even just sticking around, but they are and always will be so grateful that you have.
Although I am posting this as part of my mini-series for MHAW, these ideas aren’t only for use during the campaign. Mental illness is something we have to live with every minute of every day; we will need your support throughout our journey to recovery, not just this week.
As a final note, I want to take this opportunity to thank my amazing support network, because if I didn’t have all you wonderful people in my corner, I certainly would not still be here today. You all give me the strength, courage and determination to keep fighting through the black days and I cannot fully express how much I appreciate all the support from each and every one of you.
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